About Our Hearing Practice

About Our Hearing Practice

At Heart Mountain Hearing Center we are your local neighbors, dedicated to offering the best hearing healthcare with a comfortable hometown touch to the Big Horn Basin. We utilize state-of-the-art equipment to test and determine the best choices for hearing technology to fit every lifestyle and budget.  Combine that technology with our friendly, well-trained staff and you will see why we are the first choice for all of your hearing needs.

Our Pledge To You

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. 

  1. COMPREHENSIVE EVALUATION

    We evaluate your hearing, your communication needs and the goals for your life.

  2. RECOMMEND ONLY WHAT NEEDS RECOMMENDING

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. A CLEAR UNDERSTANDING OF THE JOURNEY AND THE RESULTS

    We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are.

  4. SEEING AND HEARING THE BENEFIT

    We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. TREATMENT IS MORE THAN JUST AN OFFICE VISIT

    We will work with you to create a long-term treatment plan, defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.

  6. WE COMMIT TO YOU FOR A LIFETIME

    All Starkey products receive free cleanings and testing for their lifetime.